Refund policy

Refunds

Last updated 15 October 2026

The short version

You get the whole course and workbook the moment you buy, so we don't give refunds just because you've changed your mind. If something is wrong with what you bought, we'll fix it or refund you, and your rights under Australian Consumer Law always apply.

Before you buy

To help you decide, the full module list is on the home page and the free checklist gives you a taste of the approach. If you have a question first, email hello@seo4ai.com.au.

When we will fix it or refund you

Under the Australian Consumer Law, digital products come with consumer guarantees that can't be excluded. For example, the course must match its description and be fit for the purpose we promote it for.

• If there's a minor problem, such as a video that won't play or a missing workbook, we'll fix it quickly at no cost.
• If there's a major failure, for example the course is substantially different from how we described it, you can choose a full refund.
• If you were charged twice or by mistake, we'll refund the extra charge.

How to ask

Email hello@seo4ai.com.au with the email address you bought with and a short description of the problem. We aim to reply within two business days. Approved refunds go back to your original payment method, usually within 5 to 10 business days depending on your bank.

Results

The course teaches methods that give AI assistants good reasons to recommend your business. Because AI assistants are run by other companies and change often, we can't promise any particular result, and not getting a particular result isn't, on its own, a reason for a refund.